Quality Policy


BASIC PHILOSOPHY / KEYNOTE

At OGAWA KOGYO CO., LTD., we all are committed to serve the customers gexcellent-qualityh and ghigh sufficient after-sales serviceh . We will earn customer loyalty by providing products and services. We intend to meet and keep improving the quality standards from customersf needs and contribute to the community.

The POLICIES

To achieve the commitment, we define the policies as follows;

The SUBSTANCE

We ensure that our products meet/exceed the customersf needs and satisfaction by providing and improving continuously the high technology and the steadfast management.

1DTo obtain the continuance of the customer satisfaction
We ensure that all of our products and quality management system comply with regulatory requirements, and obtain the continuance of the customer satisfaction.
2DContinuously to improve the quality management system
We intend to improve continuously the quality management system by setting a quality target and monitoring the quality of the customer interactions and the in-house inspection periodically.
3DTo thrust the enlightenment
We continually implement the enlightenment and the study of the quality management system to deepen the understanding of the quality policy.
4DRevision of the quality policy
The quality policy will be revised depending on the situation to maintain adequacy.

October 19, 2004
OGAWA KOGYO CO., LTD.
SHIN OGAWA - CEO